Common Optometry Questions
Yes, if you have a Medicare card you can claim a Medicare rebate for your appointment. We are able to make this claim electronically for you, so you get your rebate immediately. Children will have no out-of-pocket expense for their appointment. Some contact lens fitting, unfortunately, does not carry a Medicare rebate. For further information regarding this please contact the practice on 07 4639 2378.
Yes, Heron Eyecare offers Humm, which is formally Oxypay, to pay for your glasses or contact lenses.
No referral is required for your eye examination with our optometrists.
We advise you bring a list of your current medications and your most recent glasses. Often, we are required to dilate your pupils to examine your eye health so please bring a driver.
Yes, all Heron Eyecare glasses offer a 2-year warranty for any manufacturing defects. This does include coatings and lens tinting but, unfortunately, not scratching from general wear-and-tear.
Yes, we have an electronic Hicaps terminal to do your direct health fund claims. After making your claim you just pay the gap.
It is advised to bring a driver if your pupils need to be dilated. Driving is far more difficult due to blurred vision and glare sensitivity. Please also bring some sunglasses for your trip home as a passenger.